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Jenz App Privacy Policy

This Privacy Policy discloses how we collect data, what information we collect, why we collect it and how we use it. We keep your personal data confidential and if you have questions about how we handle personal data, please let us know. If you are still looking for more information on how we use cookies, you can use email: legal@jenz.app to contact us. 

We reserve the right to make changes to this Privacy Policy (together with other related GDPR documents), in accordance with the requirements and changes in European Union legislation and / or changes in the terms within the GDPR. 

This Privacy Policy was updated on 12 May 2021 and the most recent version of the Privacy Policy can always be found on our website.


Personal data to be processed

Jenz processes personal data of:

1. Potential Clients

  • name and surname 
  • email 
  • phone number

2. Web visitors

  • Cookies (more information about our cookie policy, you can find here)

We process and store personal data of our potential Clients for 5 years.

Goals of and basis for processing

Depending on collected data, we process the personal data in order:

  1. to be able to implement and perform our services 
  2. to give you the information needed 
  3. to enable us to be practical and efficient using cookies

We will not use the data for any purpose other than those listed above. If we need to process personal data for reasons other than those mentioned above, we will explicitly ask for your permission.

Provision to third parties

In the context of the quality of our services, we can make use of the services of third parties, so-called processors or subprocessors, who will process the personal data on the basis of your exact order. If third parties have access to the personal data or they themselves record and / or otherwise process, we will conclude DPA with those third parties. This means, among other things, that these third parties may only process your personal data for the aforementioned purposes. 

We will only process and store the personal data within the European Economic Area, unless otherwise agreed in a written contract. Exceptions to this are situations in which we want to map contact moments via our website. Your data will be stored by third parties outside the EU when using Google Analytics, and we suggest that you read their Privacy Policy via the corresponding link.

Security

We have taken appropriate organisational and technical measures for the protection of the personal data, insofar as these can reasonably be required of us, taking into account the interest to be protected, the state of the technology and the costs of the relevant security measures:

  1. our employees and any third parties who necessarily have access to the personal data are obliged to confidentiality
  2. our employees have received a correct and complete instruction on the handling of personal data
  3. our employees are sufficiently familiar with the responsibilities and obligations according to the GDPR
  4. we do not tolerate situations that can bring Jenz into violation of laws and regulations

If there is a data leak incident regarding the personal data concerned, we will notify you no later than 72h after we notice the data breach or have been informed about this by our subprocessors.

Your rights

You have the right:

1. to access and right to be informed
2. to rectification and right to erasure
3. to restriction of processing personal data and right to object
4. to data transfer
5. not to be subject to a decision based solely on automated processing

If this does not lead to a satisfactory outcome, then there is always the right to file a complaint with the Personal Data Protection Agency (in Croatia: AZOP); the supervisory authority in the area of privacy. If you have questions about how we handle personal data, please let us know and to use email: legal@jenz.app to contact us.